FAQ

Line Shape
Ordering Process

How To Order Our Products

Step
Seek advice from us

State your requirements or intended use

Step
Quotation and Sample delivery

Competitive pricing with suitable samples

Step
Bulk ordering and Production

Deliver goods on time matching the sample quality

Step
Delivery and After-sales service

Delivery marks a new beginning, not the end of the order

Faqs

Learn About Us, And Our Products And Services

Sywitch produces various types of electronic switches, including micro switches, tactile switches, and Slide switches, as well as electronic connector products such as DC sockets and ports.

Sywitch is committed to providing you with professional product development, customization, and manufacturing services for electronic switches, sockets, connectors, and more.

Sywitch currently maintains cooperation with 670 customers, but due to commercial confidentiality, we cannot disclose the specific customers. This includes keeping your information confidential when collaborating with us.

It is primarily applied in fields such as household appliances, mechanical equipment controllers, automotive electronics, digital 3C products, instrumentation, office equipment, security access control systems, toys, and more.

For ready-made standard products, we do not have a specific requirement for the minimum order quantity (MOQ). However, for customized products, you will need to consult our Sywitch customer service to confirm the requirements.

The production lead time varies for different types of products. Generally, we can start delivery in as little as 5 to 7 days.

Sywitch production line is equipped with 83 sets of various production equipment. The current average utilization rate is around 80%, which can fully meet the needs of most customers.

Different products have different production capacities. Currently, the average monthly shipment volume is over 2,000,000 Pcs.

Service Process

We Will Follow These Steps To Cooperate With You

Pre-sales Service Process

We will provide ordering services to you according to the following process

  • Step 1: Receive your inquiry.
  • Step 2: Communicate with you to fully understand your requirements.
  • Step 3: Recommend suitable products for you.
  • Step 4: Provide a quotation for your confirmation.
  • Step 5: Provide samples for you to test and evaluate.
  • Step 6: Receive your order and begin mass production.
  • Step 7: Dedivver the products on time with assured quadivty and quantity.
  • After-sales Service Process

    When you encounter any issues during use, we will provide service to you according to the following process

  • Step 1: Contact us and inform us about the issues you encountered during use.
  • Step 2: Based on the information you provided, our engineers will analyze whether it is a product quality defect, improper usage, or other reasons.
  • Step 3:
    Quality defect: If there is stock available, we will arrange for replenishment or replacement immediately. If there is no stock, we will arrange for urgent production. Improper usage: Sywitch engineers will provide you with suggestions for more reasonable usage. Other reasons: We will assist you throughout the process to identify the cause of the problem and provide you with reasonable and effective suggestions based on our experience.
  • Step 4: Follow up with you to monitor the improvement results.
  • Step 5: Issue resolved.
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